The MediacomConnect MobileCare app is the next generation in customer service giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click you can view your bill, check for outages, troubleshoot and so much more! Check out all of the MediacomConnect MobileCare features below:
Account & Billing • View your current billing statement • Pay your bill • Store payment method on file • Modify payment method on file • Find a payment center
Internet Data Usage • View current Internet service level • View Internet Data Usage allowance • Review Internet Data Usage history
Outage Check • Check for service interruptions in your area for TV, Internet & Phone
Appointment Manager
• View upcoming service appointment
Technical Support
• Automatically refresh your modem or cable box to solve Internet or TV issues • How-To's and FAQs for your TV, Internet and Phone service
Notifications
• Upcoming service appointments • Account updates • Billing updates • Bill due dates
Communications
• Chat with a customer service agent • Enroll in Text Messaging • Submit Customer feedback • One-touch Connect-to-Agent dialing
Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.
